Benefits:

• Medical: Blue Cross Blue Shields of Michigan
• Dental: Delta Dental
• Vision: VSP
• Life: The Standard
• Voluntary Life: The Standard
• Short Term Disability: The Standard
• Long Term Disability: The Standard
• Hospital: The Standard
• Critical Illness: The Standard
• Accident: The Standard
• 401K - After 3 months of employment

in Collaborative currently provides customized partnership solutions to the healthcare industry. Our solutions are specifically designed for each client, for each partnership— servicing the built environment.

Intent to be Unique:

in Collaborative will be the superior choice for facility support services because we will redefine excellence through innovation, data-driven insights, and intentional strategies rooted in evidence-based research. Our approach goes beyond traditional solutions, leveraging advanced technology and analytics to provide actionable intelligence that empowers smarter, more strategic decision-making.

By staying ahead of industry trends and focusing on continuous improvement, we ensure our responses are not only timely but also tailored to address the unique challenges found within the Environment of Care. This commitment to precision and intentionality enhances operational efficiency, optimizes resources, and elevates outcomes for our clients.

We don’t just react—we anticipate. By integrating cutting-edge innovation with a steadfast focus on research-supported practices, we create sustainable, high-impact solutions that inspire confidence and deliver measurable success in every aspect of support services for the healthcare industry.

Human Quality Management:

• Leaders With A Voice

The leaders within in Collaborative shape company culture by inspiring trust, fostering collaboration, and driving meaningful change. Their ability to clearly articulate vision and values not only empowers teams and cultivates engagement but also ignites passion and purpose—individuals feel valued, motivated, and driven to contribute to shared success. Top-level leadership reinforces this by empowering local leaders to have a voice in operations, ensuring decisions are informed by those closest to the work.

• ESG + Safety

in Collaborative is committed to embedding privacy and safety at the core of our ESG plan, recognizing their vital role in fostering trust, well-being, and operational excellence. A workplace that prioritizes security—free from physical hazards, threats, and breaches of confidentiality—empowers employees to perform with confidence and peace of mind. By creating an environment where individuals feel protected and valued, we drive engagement, motivation, and resilience. This commitment not only supports a healthier, more effective workplace but also reflects our dedication to ethical responsibility and sustainable, people-focused growth.

• Communication At All Levels

in Collaborative believes effective communication is the cornerstone of a thriving organization, fostering trust, clarity, connection, and a culture of continuous improvement. Open and transparent dialogue align teams with organizational goals, values employee input, and empowers individuals to feel informed, appreciated, and deeply engage in driving success.

• Feedback + Acknowledgment

Feedback, acknowledgment, and continued learning drive a thriving workplace environment by fostering growth, motivation, and a sense of value. in Collaborative recognizes contributions, provides insights, and encourages skill development in every member of the team. By doing this, we empower employees, strengthen relationships, and cultivate a positive, high-performing organization.

• Competitive Pay + Benefits

Competitive pay and benefits are essential for building a thriving team, attracting top talent, retaining dedicated employees, and fostering loyalty. When employees feel valued and supported, they stay engaged, perform at their best, and drive innovative and growth. Prioritizing compensation and meaningful benefits creates a high-performing team and positions in Collaborative as an employer of choice.

• Identity Beyond The Job

in Collaborative is built on the principle that work-life balance is essential for overall well-being and success. We recognize the importance of individuals having an identity beyond their professional roles—pursuing passions, spending time with loved ones, and prioritizing personal growth. By cultivating a culture that values balance and flexibility, we empower our team members to bring their best selves to work, knowing they are supported in leading fulfilling lives outside the job. This approach not only enhances individual happiness but also drives greater creativity, productivity, and long-term success.

Responsibilities:

Leadership & Team Empowerment

• Lead with purpose, fostering a collaborative and engaged team environment built on respect, open communication, and shared success.
• Recruit, develop, and mentor team members, ensuring they are equipped to grow in their roles and deliver exceptional service.
• Conduct routine inspections and performance assessments, offering coaching and recognition to strengthen team confidence and capability.
• Encourage creative problem-solving and continuous improvement, empowering staff to contribute ideas that elevate department operations.

Operational Excellence

• Plan, organize, and direct all departmental functions to maintain a safe, high-quality environment aligned with hospital and regulatory standards.
• Establish efficient workflows, service expectations, and policies that support consistency, reliability, and measurable performance outcomes.
• Partner closely with hospital administration and departmental leaders to ensure seamless coordination and timely service delivery.
• Use data and feedback to refine processes, anticipate needs, and proactively support the hospital’s operational goals.

Financial Stewardship & Compliance

• Develop and manage the department’s operating budget, monitoring expenditures and financial performance with precision.
• Analyze operational metrics, financial reports, and quality data to guide decisions that balance efficiency with high standards of care.
• Ensure strict adherence to safety, regulatory, and accreditation requirements including OSHA, The Joint Commission, and internal compliance systems.
• Maintain quality control tools, documentation, and reporting structures that support evidence-based decision-making.

Quality, Communication & Collaboration

• Champion a service-oriented culture focused on patient satisfaction and exceptional environmental quality.
• Communicate clearly and consistently across all levels of the organization, ensuring transparency and alignment with facility goals.
• Lead department initiatives that support Total Quality Management and contribute to long-term operational improvements.
• Build trusting relationships with cross-functional partners, reinforcing a unified approach to hospital operations.

Skills & Competencies

• Strong interpersonal skills with the ability to build relationships at all organizational levels.
• Excellent written, verbal, and non-verbal communication skills, including presentation ability.
• Commitment to service excellence and a patient-first mindset.
• Professional, composed, and reliable in fast-paced or high-pressure situations.
• Confident decision-maker with strong judgment and prioritization skills.
• Self-motivated, proactive, and capable of managing multiple priorities effectively.
• Ethical, respectful, and consistent in all business interactions.
• Highly organized with strong attention to detail and follow-through.

Requirements

• Minimum of 2 years of experience supervising both salaried and hourly team members.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Proficiency with word processing, spreadsheets, and various software platforms.
• Willingness to relocate for future advancement opportunities.

Preferred Qualifications

• Bachelor’s degree or equivalent experience.
• Six years of environmental services or housekeeping leadership experience in a healthcare environment.
• Strong financial and analytical skills with the ability to interpret data and apply insights.
• Demonstrated success in high-pressure settings with defined performance goals.
• Effective public speaking and presentation abilities.
• Experience with collaborative leadership, budget development, and operational planning.
• High proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Multilingual abilities, especially Spanish, are a plus.
• Working knowledge of OSHA, The Joint Commission, and similar regulatory standards.

Work Location: In person